AUDDIS stands for Automated Direct Debit Instruction Service.
An AUDDIS report is triggered by the submission of a file from the Service User to Bacs and is available within 2 working days of a file of new Direct Debit Instructions being submitted.
If a Direct Debit Instruction is valid and can be set up on a customer’s account, then the AUDDIS report will not contain any of those details for it.
However, if a new Direct Debit Instruction is not accepted by Bacs or the Payer’s bank, it will not be lodged against the customer’s account, and you will receive an AUDDIS report detailing the reasons why.
There are various reasons why a Direct Debit Instruction is not accepted. Common reasons include:
- Account closed
- Account transferred
- No account
- Instruction cancelled by payer
- Instruction has expired
- Incorrect payer’s account details
- Invalid account type
- Reference not unique
- No Instruction
While these are common, there are many other reasons that may be included in an AUDDIS report.
Find out more about these reason codes and the appropriate actions to take in response to them at one of our
Bacs-approved training courses.
