Submitting Direct Debit instructions to the banks

Once you receive the customer’s Instruction, you need to submit it to your sponsoring bank and the customer’s bank.

To do this, you must send a file containing details of each Direct Debit Instruction, and transfer it to Bacs via a Bureau or software. Once this is submitted, you will be able to collect payments within a couple of working days.

If there are any errors in the Instruction you send to Bacs, you will receive this notification in your Bacs reports.

Guides | Next